"AQUOS" Bug Sharp who repeats restarting on TV announces the response in visiting repair

"CQ1" (image is Amazon (image).Child.From JP)

　There is a bug that repeats restarting on some models of the TV "AQUOS" series sold by Sharp.On February 1, the company stopped distributing an update that causes problems, and announced that "we will guide you as soon as we know how to deal with a problem."[Image] Sharp's response problem is the major update to Android 10 distributed on January 31.Currently, there is a problem that repeats restarting on TV with CQ1/CN1/CL1/CL1/BN1/BJ1 in the model number.If the update was completed successfully, an application "Content Downloader", which allows you to share images and videos on your smartphone, will be added.On SNS, users posted posts such as "If you wake up in the morning, the restart of the TV will not stop" or "Is it a breakdown?"

Sharp announces the response (postscript after 19:00)

　At around 17:30, Sharp announced that it would need to be repaired to eliminate the problem.We have started accepting requests for repair over the phone and the web.The company apologizes to the matter, saying, "I'm sorry to have caused such a situation this time."The consultation by telephone is usually until 18:00, but in light of the fact that the telephone is difficult to connect, we plan to respond until 20:00 today (February 1).In addition, when applying on the web, we will guide you to select "within the manufacturer warranty period" in the warranty card "required" on the product information entry screen.

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